Shipping policy
At GiftAwsm, we prioritize a swift and reliable delivery service from our production facilities located in the USA and Netherlands. Here is an outline of our shipping policy:
Estimated Delivery Times:
- USA: 2-5 business days
- Canada: 3-10 business days
- Europe: 2-5 business days
- Australia/New Zealand: 5-10 business days
- Rest of the World: 5-20 business days
Order Dispatch:
We aim to dispatch all orders within 2-4 business days following the purchase. For customers opting for Express shipping at checkout, your order will be sent via USPS Priority Mail immediately after production.
Shipping Carrier:
We entrust all our shipping tasks to USPS. For orders destined outside the USA, the local mail carrier will take over the delivery upon the order’s arrival in the recipient country.
Order Not Received:
If you haven’t received your order, please contact us at info@giftawsm.com, with the order number provided in the confirmation email/SMS. We are here to assist you in tracking down your order.
Expedited Shipping:
We comprehend the excitement in receiving a new purchase. Although each of our products requires 1 to 3 business days for production as they are created to order, Express shipping is available for a quicker delivery. When selected, your order will be sent via USPS Priority Mail within the USA, ensuring a faster arrival once your item is ready.
Customs Fees/Taxes:
At GiftAwsm, we strive to ensure a smooth delivery, which includes providing all pertinent information to customs authorities. However, due to alterations in EU customs regulations, your order may incur a sales tax (VAT) upon delivery.
We recommend consulting your country’s tax authority for detailed insight into any applicable fees. If any customs fees arise, they are to be covered by the recipient.